Frequently Asked Questions
Frequently Asked Questions
🧠General Overview
Kommerce is a cloud-based command center for managing your entire order lifecycle. It acts as the policy engine behind AutoOMS and enables smart, automated order processing across Anyware, AirPrinter, and your connected stores or platforms.
- It centralizes control over your stores, marketplaces, rules set through Policy and ERP settings.
- It connects directly with AutoOMS for hands-free fulfillment
- It powers both Anyware and AirPrinter, turning hardware into smart, automated dispatch systems
🛠️ Setup & Configuration
- Create or Sign in to your Kommerce account
- Connect your online stores (e.g., Shopify, Amazon, Etsy)
- Set shipping preferences, payment methods, and warehouse details through the Credentials App.
- Use the Kasernet Credentials App to import carrier, marketplace, and ERP policies
- Link your Anyware or AirPrinter device and let AutoOMS handle the rest
Nope. Kommerce is visual and intuitive, with dropdowns and pre-built templates for store policies, shipping options, and more.
Yes. Kommerce lets you manage multiple storefronts under one centralized dashboard—perfect for multi-brand sellers or agencies.
đź”— Integration & Automation
Kommerce feeds fulfillment policies, rules, and order data into AutoOMS. Once configured, AutoOMS:
- Fetches orders
- Executes fulfillment logic
- Prints labels
- Updates inventory and tracking
It lets you import predefined policies like:
- Carrier credentials
- Store API keys
- SKU and location mappings
Payment configurations
This ensures your Kommerce rules are accurate and ready to automate.
Yes. Kommerce integrates directly with many ERPs via AutoOMS. It pushes real-time updates for invoices, stock levels, payments, and returns.
đźšš Fulfillment, Shipping & Returns
- Define your courier preferences
- Add zones, packaging rules, and label formats
- Kommerce applies these rules to all incoming orders and sends them to AutoOMS for execution
Yes. You can create return workflows and merchandise authorization policies. AutoOMS then uses these to handle returns without manual approval delays.
Absolutely. You can route orders based on region, inventory levels, or shipping methods—Kommerce gives you full routing control.
📦 Inventory & SKU Management
Kommerce tracks your inventory in real-time and syncs it across all connected marketplaces. This prevents overselling and stockout issues.
Yes. You can group SKUs into bundles, and Kommerce will handle the inventory reduction logic per component.
👨‍💼 User Access & Multi-Warehouse Support
Yes. Kommerce offers role-based access so you can control who sees what—ideal for multi-department teams.
100%. You can define locations, assign SKUs, and route orders to the appropriate fulfillment source—dropshipping included.
đź“Š Analytics & Performance Tracking
Yes. You get dashboards and downloadable reports for:
- Order volume
- Fulfillment accuracy
- Inventory status
- Return rates
- Channel performance
Yep. From processing to shipping to delivery confirmation, all statuses are visible and synced across platforms.
🚀 Getting Started & Support
Visit kasernet.com/kommerce or your onboarding email link to start.
Yes. Most plans offer a free trial period. You can test the full system before committing.
🔗 www.kasernet.com/faq📧
Support email: your support contact here
🛠️ Dedicated onboarding team for enterprise users