Frequently Asked Questions
Anyware FAQ
What is the purpose of the Anyware?
Who uses Anyware?
Anyware is used by E-shop merchants to automate their operations.
Sounds cool. What can it do?
Here are the tasks this little device can offer to assist you in:
- Forwarding orders to ERP systems to save data entry.
- Generating shipping labels automatically. No manual entry is required.
- Sending the tracking number to clients after shipping.
- RMA (import as order) is supported as well.
- Save more Manpower than you can imagine!
- Fetching Data automatically.
Which platforms are supported by your Automation system?
Our system supports major platforms, including Amazon, Etsy, eBay, Walmart, and other popular e-commerce stores.
How does Online Order Automation support work?
It digitizes your order management process, handling incoming orders automatically and enabling you to focus on scaling your business without manual intervention.
Can Automation handle multiple orders in a single day?
Absolutely! Our automation system efficiently processes large orders, ensuring timely management and fulfillment.
Does your system support offline order management?
Yes, we offer offline order support to streamline operations and maintain consistent order processing for both online and offline requests.
Does the Anyware require a computer to operate?
No, the Anyware operates without requiring a PC.
What are the benefits of using Anyware?
Key benefits include reduced workload, minimized human errors, faster order processing, and cost savings, giving you more time to focus on growth and customer satisfaction.
What platforms and carriers does the AirPrinter support?
It supports multiple carriers, including UPS, FedEx, USPS, and Amazon. It also integrates with marketplaces like eBay, Walmart, Etsy, and Shopify.
What other tools does Automation support?
Our system integrates with popular ERP tools like QuickBooks and NetSuite, enabling seamless synchronization with accounting and financial systems.
Is customization available?
Yes, we offer customization options to adapt the system to your specific business needs, including personalized workflows, labels, and processes.
How secure is your Automation system?
With robust device registration and secure access controls, your data and operations are protected while ensuring smooth interaction with the platform.
How does the Anyware benefit businesses?
The Anyware saves time, reduces the need for manual work, increases productivity, and minimizes human errors in order processing and shipping.
How does the Anyware improve shipping operations?
The Anyware processes orders, generates shipping labels automatically and sends tracking numbers to clients, streamlining the shipping process.
Frequently Asked Questions
🔧 General Setup
Anyware is a compact, dedicated automation device preinstalled with AutoOMS. It replaces bulky PCs and automates your entire order management lifecycle—from syncing inventory to processing and shipping—by simply connecting a monitor, keyboard, and mouse.
- Anyware device
- Monitor (HDMI or VGA)
- Keyboard & mouse (USB or dongle)
- Internet connection (Wired or WiFi)
- Power adapter (included)
- Your trial or subscription invoice number
Nope! Anyware is a standalone device—no CPU or PC needed.
🌐 Network & Connectivity
Wired LAN: Use a Cat.5 Ethernet cable to connect to your switch/router.
WiFi: Connect to an available network via the settings during first-time setup.
Orange LED (Front): Power status
Green LED (Front): WiFi activity
Yellow LED (Back, Ethernet port): Wired connection established
Green LED (Back, Ethernet port): Data is transmitting
🚀 First-Time Setup
- Power on the device.
- Write down the 6-digit device code displayed.
- Visit Kommerce and enter your invoice number.
- Add your device using the 6-digit code.
- Import policies via Kasernet’s Credentials App.
- Begin managing orders via AutoOMS!
🔁 Integration & Automation
Anyware connects to Kommerce, which acts as your centralized command center. You configure:
- Stores
- Shipping rules
- Payment gateways
- Inventory levels
Then AutoOMS (inside Anyware) executes everything automatically.
AutoOMS is the order fulfillment engine preinstalled on Anyware. It:
- Fetches orders from Kommerce and marketplaces
- Automates label printing
- Tracks shipments
Syncs inventory in real-time
No installation needed. It’s preinstalled and ready to go!
🔄 Policy Management
Use the Kasernet Credentials App to import policies like:
- Shipping carrier preferences
- SKU and payment mappings
- Location details
- Fulfillment priorities
These are pushed into Kommerce, and Anyware fetches them automatically.
🏭 Industry Use & Compatibility
Anyware + Kommerce + AutoOMS supports:
- Shopify, Etsy, Amazon
- ERPs and marketplace APIs
- Logistics and warehousing systems
- E-commerce brands
- Warehouses and 3PLs
- Manufacturers & Distributors
- Retailers needing error-free inventory syncing
🛠️ Maintenance & Troubleshooting
Ensure the power switch is pressed on the back. Check if the orange LED on the front is lit.
Use the small Reset button located near the USB ports.
Yes, use the included VESA mount bracket and screws to attach it to the back of your LCD.
📦 Shipping & Inventory
Yes, via AirPrint-compatible label printers. AutoOMS handles the formatting and printing.
Yes. AutoOMS constantly updates inventory based on actual stock and processed orders.
📲 Support & Help
User Manual (included in box and online)
Online FAQs: www.kasernet.com/faq
Support email: [Insert your support email here]
Absolutely! Just repeat the pairing steps using each device’s 6-digit code and link them under one Kommerce account.