Customer Support
We're here to help. Choose the contact method that works best for you.
Submit a Ticket
Open a support ticket and our team will get back to you within one business day.
Open a Ticket →Email Support
Send us an email anytime. We typically respond within 24 hours on business days.
support@kasernet.comCall Us
Talk to a human. Our sales and support team is available during business hours.
+1 (510) 402-6270Documents & FAQs
Many common questions are answered in our documentation and FAQs library.
Browse FAQs →Office Hours
- Monday – Friday
- 9:00 AM – 6:00 PM PT
- Saturday
- 10:00 AM – 2:00 PM PT
- Sunday
- Closed
Tickets and emails received outside office hours will be answered the next business day.
Looking for setup help?
Our Support page walks you through initial setup, the Credentials App, and integrations step-by-step.
Open the Support Guide