Customer Support

We're here to help. Choose the contact method that works best for you.

Submit a Ticket

Open a support ticket and our team will get back to you within one business day.

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Email Support

Send us an email anytime. We typically respond within 24 hours on business days.

support@kasernet.com

Call Us

Talk to a human. Our sales and support team is available during business hours.

+1 (510) 402-6270

Documents & FAQs

Many common questions are answered in our documentation and FAQs library.

Browse FAQs →

Office Hours

Monday – Friday
9:00 AM – 6:00 PM PT
Saturday
10:00 AM – 2:00 PM PT
Sunday
Closed

Tickets and emails received outside office hours will be answered the next business day.

Looking for setup help?

Our Support page walks you through initial setup, the Credentials App, and integrations step-by-step.

Open the Support Guide