Frequently Asked Questions
🧠 What is AutoOMS?
AutoOMS is an advanced, all-in-one Order Management System (OMS) that automates every step of order fulfillment. It manages incoming orders, syncs with ERPs, prints shipping labels via AirPrinter, and provides real-time tracking—all with zero manual input.
- Traditional OMS = just software
- AutoOMS = software + hardware (Anyware & AirPrinter)
- Traditional systems = Manual label creation
- AutoOMS = Fully automated, real-time label printing and dispatch
🔁 Core Functions & Automation
- Order syncing from Shopify, Etsy, Amazon, eBay, etc.
- Shipping label generation.
- ERP updates with order data
- Real-time tracking for customers through their specified
- Policy-based decision-making (from Kommerce)
Yes! AutoOMS uses pre-configured workflows and rules from Kommerce. You can customize policies via the Kasernet Credentials App and AutoOMS will handle the rest.
🧩 Integration with Anyware, AirPrinter & Kommerce
Anyware runs AutoOMS natively. Just connect a monitor, keyboard, and mouse to start processing orders—no external PC is required.
AirPrinter is powered by AutoOMS to:
- Fetch and process orders
- Instantly print invoices and shipping labels
- Dispatch packages without manual commands
AutoOMS reads your store settings, shipping rules, inventory levels, and fulfillment policies directly from Kommerce and acts on them automatically.
🌐 Platform Support & Use Cases
- E-commerce: Shopify, Amazon, Etsy, eBay
- ERPs & CRMs (via Kommerce integrations)
- Shipping platforms via API for label printing & tracking
- E-Commerce stores with multichannel sales
- 3PL & logistics providers need hands-free dispatch
- Dropshipping & wholesalers seeking efficiency and scale
⚙️ Setup & Operation
- Register for AutoOMS trial/subscription
- Connect Anyware or AirPrinter
- Configure your store and shipping policies in Kommerce
- Import credentials via the Kasernet Credentials App
- Let AutoOMS handle everything from there
Nope. It’s built for simplicity. The hardware is plug-and-play, and the workflows are all visual and rule-based—no coding is needed.
📦 Order Lifecycle & Customer Experience
AutoOMS automatically generates and prints shipping labels (via AirPrinter), invoices, and packing slips. No clicks, no delay.
Yes! AutoOMS automatically updates order statuses and tracking numbers across all connected platforms.
AutoOMS supports Return Merchandise Authorization (RMA) workflows for quick, accurate replacements or refunds.
💡 Why Choose AutoOMS?
- Combines software + hardware
- Removes dependency on third-party label tools
- Scales with your business as your order volume grows
- Centralizes control via Kommerce
- Reduces costs and errors across fulfillment
Yes. You can manage multiple Anyware or AirPrinter devices across locations—all controlled by one AutoOMS dashboard.
🚀 Getting Started
Yes! Sign up for a free trial here:
👉 kasernet.com/automation-free-trial
📧 Email your onboarding support team
📞 Contact your dedicated onboarding rep